0117 982 2335   [email protected]

Terms and Conditions

Terms and Conditions


This website is aimed solely at users who access it from the UK mainland.

As a user you acknowledge your use of this website and any purchase of products is subject to the terms and conditions listed below.

We reserve the right to make changes to the website and these terms and conditions at any time.

Purchase of Products

Orders can be accepted for delivery to UK mainland addresses only.

The price you pay is the price displayed on the website at the time we receive your order. All prices shown are inclusive of VAT and delivery. Except to certain Scottish Highland postcode areas. For further information see delivery section.

All orders should be completed within 1 – 5 days. In the event of the product you have ordered being unavailable, this will be placed on back order pending supplies. You will be informed by E mail and have the option of waiting, taking a substitute or cancelling your order.

On receipt of your payment we will confirm acceptance of your order by an email sent to the address you have given on your order. Acceptance of your order creates a legally binding contract between us. We reserve the right not to supply you at our discretion.

Title to products purchased on this website will pass to you on delivery provided that we have received payment in full for the products.

Cancellations and Returns
You have the right to cancel your order at any time before dispatch. If you wish to do so you can contact us by phone on 0117 9629531 or by email to [email protected].

We have a 7 day money back guarantee and will exchange or refund any products returned in their original condition with proof of purchase. Please note that the cost of return carriage will normally be borne by you, the purchaser unless goods are faulty in which case they will be replaced free of charge.

Security
Avon Garden Machinery work in partnership with Secure Trading to ensure all information you give us during the order process is encrypted before transmission via the World Wide Web. If any other internet user should intercept the communication they will only be able to see it in the encrypted form. Visit www.securetrading.co.uk for more information.

Warranty
All products carry manufacturer’s warranties, the period of which varies according to the product. The warranty period starts from the date of purchase and is conditional on the product being serviced at the recommended intervals by an approved dealer.

The warranty covers faults which may occur due to faulty components or workmanship but excludes consumable items, fair wear and tear or defects caused by misuse or neglect.

Certain components are covered by their own manufacturer’s warranties. A copy of the full warranty terms and conditions will be included with the product.

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