About Us

Welcome to Mower Supermarket, an Avon Garden Machinery online superstore.

We are pleased to offer you a huge selection of machinery from all major manufacturers at extremely competitive prices.

All prices include VAT at 20% and all 4 stroke petrol machines as well as select 2 stroke petrol machines will be supplied with free engine oil (see delivery section for details).

We have been established as a specialist garden machinery retailer since 1986, providing an excellent after sales service to customers in the west of England. The business has been built with a combination of top quality product and personal, expert service.

We provide a secure payment environment for you, the customer, via Natwest Streamline card processing and Secure Trading.

If you prefer not to buy online, you may order by phone on our dedicated order line 0117 9822335 (Please note this is NOT the phone number for Avon Garden Machinery ), or by fax on 0117 9496658. In this case, payment may be made by Maestro/ Credit Card over the telephone, or by cheque with pro-forma invoice.

You may also order by post. Please make cheques payable to: Avon Garden Machinery and send to: Unit 3, Avonbank Industrial Centre, West Town Road, Bristol, BS11 9DE. Please state clearly make & model of machine required, delivery address and telephone number.

Terms and Conditions

This website is aimed solely at users who access it from the UK mainland.

As a user you acknowledge your use of this website and any purchase of products is subject to the terms and conditions listed below.

We reserve the right to make changes to the website and these terms and conditions at any time.

Purchase of Products

Orders can be accepted for delivery to UK mainland addresses only.

The price you pay is the price displayed on the website at the time we receive your order. All prices shown are inclusive of VAT and delivery. Except to certain Scottish Highland postcode areas. For further information see delivery section.

All orders should be completed within 1 – 5 days. In the event of the product you have ordered being unavailable, this will be placed on back order pending supplies. You will be informed by E mail and have the option of waiting, taking a substitute or cancelling your order.

On receipt of your payment we will confirm acceptance of your order by an email sent to the address you have given on your order. Acceptance of your order creates a legally binding contract between us. We reserve the right not to supply you at our discretion.

Title to products purchased on this website will pass to you on delivery provided that we have received payment in full for the products.

Cancellations and Returns
You have the right to cancel your order at any time before dispatch. If you wish to do so you can contact us by phone on 0117 9822335 or by email to [email protected].

We have a 7 day money back guarantee and will exchange or refund any products returned in their original condition with proof of purchase. Please note that the cost of return carriage will normally be borne by you, the purchaser unless goods are faulty in which case they will be replaced free of charge.

Security
Avon Garden Machinery work in partnership with Secure Trading to ensure all information you give us during the order process is encrypted before transmission via the World Wide Web. If any other internet user should intercept the communication they will only be able to see it in the encrypted form. Visit www.securetrading.co.uk for more information.

Warranty
All products carry manufacturer’s warranties, the period of which varies according to the product. The warranty period starts from the date of purchase and is conditional on the product being serviced at the recommended intervals by an approved dealer.

The warranty covers faults which may occur due to faulty components or workmanship but excludes consumable items, fair wear and tear or defects caused by misuse or neglect.

Certain components are covered by their own manufacturer’s warranties. A copy of the full warranty terms and conditions will be included with the product.

Privacy
We will use the information you provide solely for the purposes of processing your order or enquiry.

Details required as part of the payment process for security and validation checks will be passed to Natwest Streamline.

Your name, address and telephone number will be passed to our carrier to allow them to deliver your order.

Other than the above we will not provide your personal details to any third party.

Copyright
We retain all rights to images, trademarks, copyright and materials contained in this website. You are permitted to use such material for your own personal non-commercial use only, any other use is strictly prohibited.

Disclaimer
Whilst we have made every effort to ensure that the content of this website is as accurate as possible we do not guarantee the content will be free of errors. To the fullest extent permitted at law we shall not be liable for any kind of loss or damage from action taken or reliance placed on information contained on the site.

Nothing in these terms and conditions excludes our liability for death or personal injury to the extent permitted by law.

WEEE Regulations

The Waste Electrical and Electronic Equipment (WEEE) Directive is now U K law. The legislation aims to make producers pay for the collection, treatment and recovery of waste electrical equipment. The regulations also mean that suppliers of equipment like high street shops and internet retailers must allow consumers to return their waste equipment free of charge.

The amount of WEEE we throw away is increasing by around 5% each year, making it the fastest growing waste stream in the UK.

Much of the UK’s WEEE ends up in landfill, where the lead and other toxins it contains can cause soil and water contamination. This can have a harmful effect on natural habitat, wildlife and also human health.

Many electrical items that we throw away can be repaired or recycled. Recycling items helps to save our natural finite resources and also reduces the environmental and health risks associated with sending electrical goods to landfill.

Distributors of new Electric and Electronic Equipment (EEE) have a part to play in reducing the amount of WEEE going into landfill sites.

Mower Supermarket are obliged under these regulations to offer our customers free take-back of their WEEE on a like-for-like basis when you buy from us a new Electrical or Electronic product.

For example, if a customer bought a new EEE item from us we would accept their old WEEE item and prevent it going into a landfill site by disposing of it safely. Customers must return their WEEE item to us within 28 days of purchasing their new item.

Under the WEEE Regulations, all new electrical goods should now be marked with the crossed-out wheeled bin symbol shown below:

Goods are marked with this symbol to show that they were produced after 13th August 2005, and should be disposed of separately from normal household waste so that they can be recycled